ROSS User Support
1-866-224-ROSS (7677)
Click
on image to access ROSS helpdesk
| Helpdesk Hours (Posted 4.1.2008) |
ROSS Server Status Line | ROSS Knowledge Database |
|---|---|---|
7 days per week
0700 - 2300 ET Emergency support is available after hours at 866-224-7677. (The helpdesk
e-mail is not monitored after hours.) |
For updated server status, call the helpdesk at 1-866-224-7677, and select option 2. | The helpdesk Knowledge Database is a quick, easy way to get answers to some of your questions. |
SUPPORT DOCUMENTS |
|
|---|---|
Working Faster in ROSS 3.6.2007 |
|
Data Entry Standards for Resource Item 3.21.2007 |
|
ROSS Contract Data Entry Standards 4.18.2007 |
Disaster Recovery Plan Template 12.13.2004 |
Lessons Learned 2007 1.4.2008 |
System Role Descriptions 5.25.2006 |
ROSS Glossary of Terms 9.29.2006 |
Roles for ROSS Accounts 3.22.2005 |